Contact

Get in Touch with By Nova

We’d love to hear from you! Whether you have a question about our collections, need assistance with an order, or simply want to get in touch, our team is here to help. At By Nova, we believe in clear communication and reliable support—because your experience matters to us.

Customer Support Hours

Our customer care team is available at the following times:

Monday to Friday: 8:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
(All times are based on Denver Time GMT-7)
Average response time: Within 12 hours

Contact Information

Company name: By Nova Jewelry
Email: support@bynovajewelry.com

Whether it’s a quick question or a more detailed request, feel free to reach out anytime. We typically respond within one business day.

Collaborations & Press

Have a collaboration idea, media inquiry, or creative proposal? We’d be happy to hear from you. Get in touch via support@bynovajewelry.com, and our team will respond shortly.

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